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Certificate Holder Information & FAQ


Frequently Asked Questions:

Q1. What is the difference between  a professional “certification” vs. a “certificate program”?

A. The Institute for Credentialing Excellence establishes that  a  Professional Certification Program such as the CECM is defined as a non-governmental program that does two things:  (1) Delivers a third-party assessment and exam based on industry core knowledge that is independent from course providers or training modules. (2)  Grants a time-limited credential to anyone who meets the assessment standards. The use of letters and the word “Certified” are reserved to holders of professional certification programs such as CECM.

A “certificate program” is a non-degree granting program that: ( a ) Provides a course of instruction with intended learning outcomes. (b) Evaluates participant’s achievement of those same learning outcomes via an examination. ( c)  Awards a certificate only to those who have taken that specific course and passed that specific examination. The holders of assessment-based certificates may not use letters or acronyms behind their names and may not use the word “certified” in describing their credentials.


Q2. What are the requirements for Re-certification?

A. The Re-certification process includes your updated information and processing fee. Re-certification at the end of your initial two years will also depend on what certification path you are on.

Path A:  if you have maintained a current and active license, the CECM Board will accept the continuing education requirements of your license.

Path B:  you must have 30 continuing education hours related to Elder Care Management practice within two years. You do not need to turn in evidence of completion unless your file is selected for an audit. Then you will need to provide evidence of completion within 30 days. In addition, a re-certification processing fee will be charged.


Q3. What type of “Work Experience” is acceptable for the equivalency Path B?

A. For the initial exam launch we are liberal in our view of related experience. If you have a job title of “Senior Adviser, Elder Care Referral Specialist, Senior Care Consultant or Care Manager” it will likely be in line. Sending your resume that outlines your involvement in working as an advocate for the elderly population will also be helpful in determining eligibility.  Working in a leadership or management role will not disqualify you.


Q4. What type of questions are on the test?

A. The questions were developed based on a “Job Analysis” of what tasks and practices an Elder Care Manager performs. All Certifications are designed to evaluate “entry level” knowledge to enter in the profession. If you have been working as an Elder Care Manager, you likely will pass the exam on the first attempt.  If you do not pass on the first attempt, you will have another opportunity to review materials and re-test within 30 days at no additional charge. The 101 questions are Multiple Choice and True/ False. Click below for the test taking guide.

 Click Here for the CECM Test Taking Guide

The Following Areas are on the Certification Exam:
Gerontology and Assessment Skills
Identification of Resources Services and Programs for Older Adults
Ethics in Elder Care
Housing and Long Term Care Options for Older Adults
Aging in American Society
Adult Children Caregivers
Cultural Issues in Aging
Hospice and Palliative Care options
Navigating Financial Issues for Elderly
Legal Issues in Aging
Crisis Coordination


Q5. Why do you have a two-part application process?

A. Before the Certification Board will allow you to sit for the exam we need to review your credentials and complete a background and reference check. We attempt to complete this in a timely way and likely will have it completed before 30 days.


Q6. How is CECM different than other certification programs?

A.  All certification plans are different. With some certification plans you will need to take specific classes that are promoted by the certification body. This can be time-consuming and expensive if you already have the knowledge and experience to perform in your Care Manager role. Other certification groups only allow members who are “licensed” in the state they work.

The CECM Board wants to recognize the expertise, experience and knowledge you already possess.  We follow guidelines established by the Institute for Credentialing Excellence. We don’t require additional classes designed for only our certificate. The background check and exam provide  third-party verification of your abilities to work with the elderly population in the Elder Care Manager role.

Ultimately it is up to you to decide which certification plan best suits your background, education and experience.


Q7. What settings do Certified Elder Care Managers work in?

A.  Certified Elder Care Managers work in a wide variety of settings. This includes Police Social Workers, Elder Law Offices, Resource and Referral,  Home Care Agencies, Self-employed Care Managers, Township Offices, Social Service Agencies,  Assisted Living Sites, Housing Sites for the Elderly, Hospice Services, Churches, Municipal Services, Senior Centers, Hospitals, Skilled and Extended Care, Financial Planner Services, Senior Real Estate Specialists, Move Managers and Adult Day Care.


Q8. What states are covered by the CECM?

A. The CECM is a national certification program.


Q9. How do I get started?

A.   Please Click Here to start the Application and Testing Process: click here


Why Choose certification?

Added value to clients, employers and Elder Care Managers….

  • Certification recognizes the Elder Care Manager’s skill set
  • Promotes the Elder Care Manager as a profession
  • Enhances employment opportunities
  • Acknowledges your personal investment in defining your skills
  • Promotes quality to the public
  • Offers consumers a way to define advanced skills and expertise
  • Helps to protect the elderly and the public by providing third-party background and reference checks
  • Enhances the profession by establishing national standards
  • Helps keep professionals current in our field
  • Improves hiring decisions – creates a national registry


Golden Lapel Pins are available for purchase to certificate holders @$15.00


Replacement Certificate fee $15.00



Certification promotes and maintains quality and it establishes a third-party review of an individual’s qualifications.  It does not license or establish a right or privilege upon anyone in the healthcare field.

© Copyright November 4, 2014